Privacy Policy

Last updated: March 21, 2025

Welcome to Convoki internal chat application ("Service"). We are committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

1. Information We Collect

We may collect and process the following information:

• Personal Identification Information: Name and email address.
• Messages: Content of messages sent and received within the Service.
• Usage Data: Information on how you access and use the Service, including timestamps, message logs, and interaction data.

2. How We Use Your Information

We use the collected information for various purposes:

• To provide and maintain the Service.
• To facilitate communication between users within the organization.
• To monitor and analyze usage to improve the Service.
• To detect, prevent, and address technical issues.

3. Legal Basis for Processing Personal Data

We process your personal data based on:

• Performance of a contract: Providing and managing the Service as per our agreement with you.
• Legitimate interests: Ensuring the security and functionality of our Service.

4. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Message content and logs are stored for as long as your organization is using Service, to facilitate organizational communication and record-keeping.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

6. Sharing of Information

Your information is accessible only to other users within your organization. We do not share your personal data with external parties except:

• When required by law or legal process.
• To protect the rights, property, or safety of Convoki, our users, or others.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: [email protected]